Right of Withdrawal Before Dispatch
You have the right to withdraw from this contract at any time before the goods are dispatched, without giving any reason. The withdrawal can be made informally, for example via email. Please contact us at:
📧 order@silicone-dreams.com
📞 +49 (0)5522 1299909
Or by mail:
Nina und Jan Heinhorst
Lange Wiese 21
37520 Kamschlacken
Germany
VAT ID: DE213852213
Please note: A withdrawal after dispatch of the goods is excluded.
Exclusion of the Right of Withdrawal After Delivery
According to § 312g (2) of the German Civil Code (BGB), the right of withdrawal does not apply after receipt of the goods in the following cases:
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Goods that are custom-made or clearly tailored to the customer’s personal needs
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Sealed items which are not suitable for return due to health protection or hygiene reasons, if the seal has been removed
Since we exclusively offer custom-made and hygienically sensitive products, the right of withdrawal expires once the goods have been dispatched to you.